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Who We Serve
Commercial
Manage high-volume commercial routes with software built to simplify scheduling, service verification, billing, and customer management.
ResidentialOptimize residential collection routes, reduce missed pickups, and keep drivers, dispatchers, and customers connected.
Roll-OffTrack containers, schedule hauls, and manage deliveries, swaps, and pickups with greater efficiency and visibility.
Platform
Manage customers, optimize routes, automate billing, and track field operations with software
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- Route Planning
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Waste Hauling
Software Built to Perform
Introducing Hero AI 
Manage customers, optimize routes, automate billing, and track field operations with software
Trusted by Waste Haulers
Get to Know Hauler Hero
Route smarter, bill faster, and keep your drivers connected. One platform built for how waste haulers actually work.
Payment Processing
Accept cards, ACH, and checks. Set up autopay and recurring billing. Close out the day without chasing a single invoice.
Route Planning
Drag-and-drop dispatch, map-based route building, and real-time driver visibility. Always know what’s happening on every road.
Reporting
Real-time dashboards built for operators. Filter by route, service line, or geography. Know your business as it changes.
Mobile App
Give drivers a tablet app with turn-by-turn directions, service verification, and keeps them connected to dispatch — no phone calls needed.
Billing
Recurring billing, batch invoicing, and flexible billing profiles across every service line. From route completion to invoice in minutes.
Hero AI
AI built for the field. Automatically documents service, answers customers, and optimizes routes.
Who We Serve
From single-truck operations to large municipal organizations, Hauler Hero is built for every segment of the waste industry with proven reliability.
Commercial
Complex accounts, flexible billing, and service tracking — built for commercial haulers.
Residential
High stop volumes, recurring billing, and route density — handled at residential scale.
Roll Off
Container tracking, on-request dispatch, and job-level billing for roll-off operations.
Municipalities
The operational control, reporting transparency, and customer service municipal organizations require.
Liquid Waste
Recurring and on-request scheduling, manifest tracking, and accurate job-level billing.
Hear It From Haulers
See how waste haulers across the country use Hauler Hero to run cleaner operations and grow their businesses.
“When you’re getting a lot of growth at once, it can be really hard to manage but Hauler Hero has made it seamless.”
Dominique Babbitt - Carolina Trash & Septic
"The upgrades they said they were going to make have happened. I really feel that they understand haulers and our needs and also things we don't even know yet that we need."
Carrie Josephson - Olson Sanitation
"Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?"
Nicole Tracey - Lake Area Waste
“Hauler Hero has been a game-changer for us. The consolidation of our systems and the seamless integration of routing and customer management have significantly enhanced our operations. We’re excited to continue our journey with Hauler Hero.”
Matt Simpson - Greenleaf Recycling
“Hauler Hero came along exactly when we needed them the most. They have been nothing but good for us, providing exceptional customer service and transforming our operations. We’ve saved time, money, and significantly improved our customer satisfaction. We look forward to a long partnership with Hauler Hero.”
Jessica Smith - Grogan Disposal
“Our driver uses the tablet app and he can process all kinds of information that goes right to me. I feel very empowered when I’m talking to the customer. I don’t have to chase after the driver.”
Wendy Wallace - Wallace Refuse
“Hauler Hero has made our lives more efficient and significantly less complicated. Since switching to Hauler Hero, my time to send our monthly or quarterly bills has been cut in half… I have no doubt in my mind that when we get to 100,000 houses, Hauler Hero will be right there with us.”
Alex Babbitt - Carolina Trash & Septic
“Our workflow was a jigsaw of different applications for invoicing, scheduling, and routing. Now everything is streamlined in one solution.”
Jenna Parent - J. P. Waste Management
“When you’re in trash, you need Hauler Hero."
Kirk Goode - US Refuse
“Since we’ve started using Hauler Hero, our billing time has dropped in half. It used to take us two full days; now it takes us eight hours.”
Shawn Gabrielson - Westside Disposal
“I would cry if we lost Hauler Hero because it’s been a game-changer. My job is a lot easier because of this program; I honestly couldn’t imagine doing it a different way.”
Shawn Gabrielson - Westside Disposal
“Before, we had three or four operating systems that not everybody was trained on. Now we have one system that has all the routing and billing for all our customers.”
Matt Simpson - Greenleaf Recycling
“Haulers finally have access to a product that is intuitive and won’t require paging through voluminous user manuals to learn.”
Nathan Walter - Sunrise Sanitation Services
“What’s been huge is my time—it has definitely been freed up by having Hauler Hero.”
Derek Humphrey - Midwest Disposal
“With 35 years in the trash hauling business, switching to Hauler Hero made routing significantly easier. We’re dealing with fewer complaints and getting paid faster. With Hauler Hero, we have all the documentation telling us what went on with it.”
Kirk Goode - US Refuse
“We didn’t realize how bad our old system was until we experienced the seamless functionality of Hauler Hero. It’s been a game-changer for our operations, saving us time and reducing stress across the board.”
Carrie Josephson - Olson Sanitation
“Thanks to Hauler Hero, we’ve got that time to deliver down; we used to be a month out, now we’re a week out.”
Derek Humphrey - Midwest Disposal
“For people to be able to sign up and to access and manage their accounts themselves, that’s a big help to me. It’s a big help to them to see their service days, when a bill is due or if they’ve missed something.”
Jessica Smith - Grogan Disposal
“Hauler Hero has been a game-changer for us. The routing feature alone has streamlined our operations immensely, and their customer service is unparalleled. They make me feel like a professional, even though I’m new to this industry. Their support during our contract with an entire town was invaluable. Hauler Hero is more than software; they’re a partner in our success.”
Wendy Wallace - Wallace Refuse
Implementation Built Around Your Operation
Setup
Dedicated Onboarding
Your dedicated implementation team handles data migration, configuration, and setup from day one.
Training
Learn at Your Pace
Live training sessions, a full knowledge base, and video tutorials so your team gets comfortable fast.
Support
Ongoing Support
Our customer success and support team stays with you well after go-live — not just through launch.
Your Questions, Answered
Everything you need to know about waste hauling software, switching, and getting started.
Waste hauling software is a platform that helps waste management businesses manage their core operations, including route planning, billing, customer management, driver communication, and reporting, within one connected system. Hauler Hero is purpose-built for private and municipal haulers of all sizes.
Generic software solutions aren’t built for the operational realities and specific challenges of waste hauling, including recurring service lines, route-based billing, driver mobile workflows, container tracking, and municipal compliance requirements. Hauler Hero is built specifically for the industry, with the features and capabilities to support your operations today while providing the scalability to grow with your company.
Hauler Hero serves operations from small single-truck private haulers to large multi-market organizations running residential, commercial, roll-off, recycling, and municipal service lines. The platform scales with your business, helping improve route optimization, reduce manual data entry, and support continued growth as your operations evolve.
For most customers, yes. Hauler Hero is a full operating platform — it replaces disconnected tools for billing, dispatch, CRM, reporting, and driver communication. It also integrates with QuickBooks and certain other systems you may want to keep.
Implementation timelines vary by operation size and complexity. Our team handles data migration, configuration, and training alongside you to improve operational efficiency from day one. Many customers are operational within weeks of signing, while larger operations will require a customized timetable.
It’s a full platform. Hauler Hero connects routing, billing, payments, CRM, field operations, and AI in one system, supporting your entire operations and giving your team the information needed to make more informed decisions without switching between tools.
Yes. Security is a crucial aspect of the platform. We use modern technology to help protect customer information, payment transactions, and operational data while giving authorized users secure access from the office and every mobile device in the field.
Yes. More efficient routing, reduced fuel usage, and better operational visibility help support your sustainability goals while improving overall fleet performance. Hauler Hero gives your team the tools to move forward with smarter operations that benefit both your business and the community.
Ready to Get Started?
