Hauler Hero vs Desert Micro
Hauler Hero and Desert Micro offer comprehensive solutions for waste management businesses, but with distinct approaches. Hauler Hero emphasizes streamlined operations and customer management, integrating seamlessly from sales to service. On the other hand, Desert Micro's Route Manager focuses on holistic business management, from routing to billing, providing in-depth analysis for enhanced productivity and profitability.
Overview
Hauler Hero streamlines waste management operations with its user-friendly platform, emphasizing efficient routing, customer engagement, and billing accuracy. Desert Micro's Route Manager offers a comprehensive solution, integrating sales, routing, and accounting functionalities to optimize business processes and enhance productivity in waste management. While both platforms cater to the waste management industry, Hauler Hero stands out for its emphasis on customer engagement and billing accuracy, whereas Desert Micro focuses on comprehensive business management from sales to collections.
Hauler Hero
Hauler Hero is a cloud-based software solution that helps waste haulers improve their operations, increase efficiency, and reduce costs. It leads the market on User Experience, Support and Operations.
Desert Micro
Desert Micro's Route Manager provides a comprehensive software solution for waste management businesses, optimizing operations from sales to collections. The company is currently owned by AMCS.
Get a solution tailored to your business
| Features | Hauler Hero | Desert Micro |
| Cloud Based | ✔️ | ✔️ |
| High Quality UX | ✔️ | ❌ |
| Great Support | ✔️ | ❌ |
|
Scheduling
|
✔️ | ✔️ |
|
Dispatch Management
|
✔️ | ✔️ |
| GPS | ✔️ | ✔️ |
| Comprehensive Reporting | ✔️ | ✔️ |
| Third-Party Integrations | ✔️ | ❌ |
| Rerouting Capabilities | ✔️ | ✔️ |
| Customer Portal | ✔️ | ❌ |
| Alerts and notifications | ✔️ | ❌ |
|
Support Customer Service Requests
|
❌ | ❌ |
| Routing | ✔️ | ✔️ |
| Equipment Tracking | ✔️ | ❌ |
| Work Order Management | ✔️ | ✔️ |
| Waste Disposal | ✔️ | ✔️ |
| Customer Database | ✔️ | ❌ |
| Billing & Invoicing | ✔️ | ✔️ |
| Compliance Management | ✔️ | ❌ |
| Location Tracking | ✔️ | ✔️ |
Witness the power of Hauler Hero in action!
Kirk Goode shares firsthand how Hauler Hero has revolutionized their waste management processes, from seamless scheduling to efficient billing. His insights highlight the tangible benefits of using Hauler
Hero for waste management businesses like US Refuse.
See Hauler Hero’s platform in use as we capture how it streamlines operations and brings smiles to
the faces of waste management professionals (in the office and out in the field!).
"With 35 years in the trash hauling business, switching to Hauler Hero made routing significantly easier. We're dealing with fewer complaints and getting paid faster."
Kirk Goode - US Refuse
Why Hauler Hero?
Our software streamlines dispatching, delivery, communication, and back-office processes, giving you the control, visibility, and efficiency to keep haulers running on time and on budget.
With Hauler Hero, you can also expect significant benefits:
19%
Faster Cash
Collection
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15%
Lower
Customer Churn
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14%
Fewer
Customer Calls
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14 hr/s
Saved Per
Office Employee
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What are customers saying?
“Instead of having three or four operating systems that not everybody was trained on.
Now they have one system.”
Greenleaf Recycling Matthew Simpson
“Haulers finally have access to a product that is intuitive and won’t require paging through voluminous user manuals to learn”
Sunrise Sanitation Services Nathan Walter
“Everything is all in one location...The way I was doing it before was so time consuming. This is like, whoa, I have more time. So now I can do what?”
Trinity Disposal Nicole Tracey
“Our workflow was a jigsaw of different applications for invoicing, scheduling, and routing. Now everything is streamlined in one solution.”
J. P. Waste Management Jenna Parent
Frequently Asked Questions
Here are some quick answers about getting Hauler Hero set up at your waste and recycling business.
Is hauler Hero right for my business?
Every business is unique and all waste is local. We’d love to learn how you operate, provide a tailored demonstration, and enable you to choose the right platform that can help you reach the next level of efficiency and growth.
What is the implementation process?
An implementation manager will work with you on data migration, account configuration, and employee training. In select circumstances, our implementation manager will come on-site during the account configuration process and/or just before and after you go live.
Can you migrate the data?
Hauler Hero will work with you to obtain a copy of your data in a readable format, and our data engineers will then work to map your data into the appropriate fields in your Hauler Hero account.
Do you integrate with other systems you are using?
We do. The Hauler Hero platform leverages APIs to communicate across modules and between secure databases. These APIs can be exposed to integrate with any system that can pass data through a web-based interface.